Refund Policy

Thank you for buying our courses. We ensure that our users have a rewarding experience while they discover, assess, and purchase our courses, whether it is a self-paced training.

As with any online purchase experience, there are terms and conditions that govern our Refund Policy. When you buy a training course from us, you agree to our Privacy Policy, Terms of Use, and Refund Policy.

For Self-Paced Learning:

To qualify for a refund, you must:

• Submit your refund request within 7 days of purchasing a course.
• Have consumed less than 25% of the video-learning content.
• Not requested any exam voucher or kit.

Any refund request failing to meet any of the requirements will not be accepted, and no refund will be provided.

Refund request can be initiated in two ways:

• From the "My Orders" section, by clicking on “Initiate Refund” for the relevant course. This will work when item purchase-quantity is one.
• In case item purchase-quantity is more than one, please reach out to our support team through our Help & Support section on the website.

Refunds: Duplicate payment

Refunds of any duplicate payments will be processed via the same source (original method of payment) within 10 working days after you have submitted your request.

Skill Capital reserves the right to revise this policy without any prior notice.